Respecting your privacy is of utmost importance to Broyage RM Inc.. This is why we are committed to maintaining the confidentiality of the personal information we collect.

The purpose of this privacy policy is to inform you of the practices we have adopted regarding personal or confidential information that pertains to you or your business in compliance with the Act respecting the protection of personal information in the private sector.

Personal data is collected for the purpose of creating customer profiles, billing, submitting quotes, and tracking our offered services. We may collect names and surnames, job titles, personal or workplace contact details, email addresses, telephone numbers, and credit card data.

The personal information we collect is gathered through our registration forms in the order process or through information or quote request forms for our services. It could be collected during a phone call or through email correspondence with a request follow-up. It is also collected for newsletters, statistics, or promotional offers.

When you access our website, your computer and our server automatically exchange data. This exchange is necessary for the server to transmit a file compatible with the computer equipment you are using. The exchanged data includes:

• The visitor's Internet service provider ID
• The visitor's IP address
• The type of browser and operating system used
• The pages visited
• The date and time of access to the pages
• The referring site's address

Most of the information exchanged automatically does not allow us to identify the visitor. It is collected only because of the technological requirements inherent in browsing the Internet.

Broyage RM Inc. retains this data for statistical purposes. They are used to count the number of visits and to learn which pages are the most visited, the technology used by the visitors, the referring sites' addresses, and the visitors' country of origin.

Cookies are used to facilitate navigation on the website's pages. These cookies do not allow the collection of personal information. You can set your browser at any time to block cookie files. However, this action may deprive you of certain functionalities offered on the site.

The personal information we collect is kept in a secure environment hosted in Canada. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL protocol
• Access management - authorized person
• Access management - concerned person
• Network monitoring software
• Computer backup
• Identification / password
• Firewall

We commit to maintaining a high degree of confidentiality by integrating the latest technological innovations that ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, a part of the risk is always present when using the Internet to transmit personal information.

When you provide personal information to Broyage RM Inc. via the website or otherwise, you consent to the collection, use, and disclosure of that information in accordance with this personal information protection policy. You have the right to check or modify the personal information we have collected about you. You can also withdraw your consent to the collection, use, and disclosure of personal information about you at any time.

To submit comments, request verification, modification, withdrawal, or file a complaint regarding non-compliance with this policy, you may contact the person responsible for the protection of personal information, in writing, Mme Mélanie Roy

64 rang St-Georges
St-Liboire, Québec  J0H 1R0
Canada